Privacy Policy
This Privacy Policy was last updated on May 17, 2020.
At Vfit. ( "Vfit" , "we" , "us" ), we respect user privacy and want you to understand how we
collect, use, and share data about you. This Privacy Policy addresses our data collection
practices and describes the user's rights to access, correct or restrict our use of the user's
personal data.
Unless we link to a different policy or indicate otherwise, this Privacy Policy will apply when
the user visits or uses the Vfit website, mobile applications, APIs or related services (the
"Services" ).
By using the Services, the user accepts the terms of this Privacy Policy. The user must not use
the Services if they do not agree with this Privacy Policy or with any other agreement that
governs their use of the Services.
1. Data we collect through automated means
We store the data indicated above and associate it with the user's account.
When the user accesses the Services (including browsing the courses), we collect some data
through automated means, including:
Account data
When creating or updating the user's account, we collect and store the data that the user
provides us, such as their email address, password, gender and date of birth, and we assign
them a unique identification number ( "Account Data" ).
Profile data
The user can also choose to provide their profile information, such as a photo, a title,
description, nationality, “living in”, or other data. The User Profile Data will be publicly visible
to other users.
Shared content
Some parts of the Services allow the user to interact with other users or share content
publicly, for example, by posting reviews on a class page, asking or answering questions,
sending messages to students or instructors, or posting photos or other work that the user
loads. Said shared content may be publicly visible to other users depending on where it is
published.
Class data
By registering and taking classes, we collect some data, such as the classes, assignments, user
exchanges with instructors, and other students, answers to questions, and other items
submitted to meet class requirements.
Instructors payment details
As an instructor, you have to link your PayPal account to the Services to receive payments. By
linking a payment account, we collect and use certain information, such as the email address
of the payment account, the account ID or other information that is necessary to send
payments to the user's account. To comply with applicable law, we also work with trusted
third parties who collect tax information in accordance with legal
2. Cookies and data collection tools
Vfit uses the following types of cookies:
Preferences: cookies that remember data about the browser and preference settings
that affect the appearance and behavior of the Services (such as the preferred language).
Security: cookies used to allow login and access to the Services; They protect from
fraudulent logins and prevent misuse or unauthorized use of the user's account.
Functional: Cookies that store functional settings (such as the volume level that is set
for video playback).
Session Status: Cookies that track user interactions with the Services to help us
improve the Services and the user browsing experience, remember login information. They are
strictly necessary for the Services to work properly, so if you disable them, some features will
stop or be unavailable.
2.1 Online advertising
We use third-party advertising services, such as advertising services from Facebook and
Google, as well as other advertising networks and servers, to offer advertising about our
Services on other websites and applications that the user uses. Ads can be based on our
knowledge of the user, such as their Usage Data and their System Data (as detailed in section
1), and on the knowledge that these advertising service providers have on the user based on
their data of follow up. Ads can be based on your recent activity or activity over time, and on
other sites and services, and can be tailored to your interests.
Depending on the types of advertising services we use, they may place cookies or other
tracking technologies on your computer, phone or other device to collect data about your use
of our Services, and they can access these tracking technologies to provide these personalized
ads to the user. To help deliver personalized advertising, we may provide these service
providers with a hidden, anonymous version of the user's email address (in a format
unreadable by humans) and the content they share publicly on the Services.
By using mobile applications, the user can also receive personalized announcements in the
applications. Apple iOS, Android OS, and Microsoft Windows provide their own instructions on
how to control personalized advertising in applications.
3. What we use user data for
We use user data to do things such as provide our Services, communicate with the user,
troubleshoot, protect against fraud and misuse, improve and update our Services, analyze how
people use our Services, deliver personalized advertising and as required by law or necessary
for security and integrity reasons.
We use the data we collect through the user's use of the Services to:
Provide and manage the Services, including displaying personalized content and
facilitating communication with other users;
Process requests and requests for specific classes, information or functions performed
by the user;
Communicate with the user about their account by:
o Respond to your questions and concerns;
o Send you administrative messages and information, such as messages from members,
notifications of changes to our Service and updates to our agreements;
o Send you information and messages in the applications about your progress in vfit
classes, rewards programs, new services, new functions, newsletters and other available
courses (which you can opt out at any time);
o Send push notifications to your wireless device to provide updates and other relevant
messages (which you can manage on the options or settings page of the mobile application);
Manage account preferences;
Facilitate the technical operation of the Services, including troubleshooting, security of
the Services, and prevention of fraud and misuse;
Request user opinions;
Market and administer surveys and promotions administered and sponsored by Vfit;
Obtain more information about the user by linking their data with additional data
through third-party data providers or by analyzing the data with the help of analysis service
providers;
Identify unique users on different devices;
Adapt ads on different devices;
Improve our Services and develop new products, services and features;
Analyze trends and traffic, and track purchases and usage data;
Advertise the Services on third party websites and applications;
As required or permitted by law; or
If, in our absolute discretion, we consider it necessary to guarantee the safety or
integrity of our users, employees, third parties, the public or our Services.
4. With whom we share user data
We share some user data with instructors, other students, companies providing services to us,
our business partners, data analysis and enrichment providers, user social media providers,
companies that help us conduct promotions and surveys, and companies advertising that help
us promote our Services. We may also share user data as necessary for security, legal
compliance, or as part of a corporate restructuring. Finally, we may share data in other ways if
it is added or depersonalized, or if we obtain the user's consent.
We may share user data with third parties in the following circumstances or as described in
this Privacy Policy:
With user instructors: We share the data we have about the user (except the email
address, birthday, nationality) with the vfit
With other students and instructors: Depending on user settings, shared content and
profile data may be publicly visible, even to other students and instructors.
With service providers, contractors and agents: We share user data with third-party
companies that provide services on our behalf, such as payment processing, data analysis,
marketing and advertising services (including reassignment advertising), email services and
accommodation, and customer service and assistance. These service providers can access the
user's personal data and are required to use it only as directed to provide our requested
service.
To manage promotions and surveys: We may share user data as necessary to
administer, market, or sponsor the promotions and surveys in which you choose to participate,
as required by applicable law (such as providing a list of winners or performing required filings)
or in accordance with the rules of the promotion or survey.
For security and legal compliance: We may disclose user data to third parties if (in our
sole discretion) we believe in good faith that the disclosure:
o Permitted or required by law;
o It is requested as part of a judicial, governmental or legal investigation, order or
process;
o It is reasonably necessary as part of a subpoena, court order, or other legally valid
requirement;
o It is reasonably necessary to enforce our Terms of Use, our Privacy Policy and other
legal agreements;
o It is necessary to detect, prevent or combat fraud, misuse, possible violations of the
law (or of rules or regulations) or technical or security problems; or
o It is reasonably necessary, in our discretion, to protect against imminent damage to
the rights, property, or safety of Vfit, our users and employees, members of the public, or our
Services.
o We may also disclose user data to our auditors and legal advisors to assess our
disclosure obligations and rights under this Privacy Policy.
During a change in control: If Vfit undergoes a business transaction, such as a merger,
acquisition, corporate divestment or dissolution (including bankruptcy), or sale of all or part of
its assets, we may share, disclose or transfer all user data to the successor organization during
such transition or in consideration of a transition (including during the due diligence process).
After an aggregation / depersonalization: we may disclose or use aggregated or
depersonalized data for any purpose.
With the user's permission: with the user's consent, we may share data with third
parties outside the scope of this Privacy Policy.
5. Security
We will use appropriate security measures depending on the type and confidentiality of the
data that is stored. As with any system with an Internet connection, there is always a risk of
unauthorized access, so it is important to protect the user's password and that the user
contact us if they suspect that unauthorized access has occurred. your account.
Vfit takes appropriate security measures to protect against unauthorized access, alteration,
disclosure, or destruction of the user's personal data that we collect and store. These
measures vary depending on the type and confidentiality of the data. However, unfortunately,
no system can be totally secure, so we cannot guarantee that the communications between
the user and Vfit, the Services or any information provided to us in relation to the data we
collect through the Services will be free. from unauthorized access by third parties. The user's
password is an important part of our security system, and it is the user's responsibility to
protect it. The user must not share his password with third parties, support@vfit.com to report
your concerns.
6. User rights
The user has some rights regarding the use of their data, including the possibility of voluntarily
excluding promotional emails, cookies and the collection of their data by some analysis
providers. The user can update or cancel their account from our Services, and can also contact
us to make requests for individual rights to their personal data. Parents who believe that we
have inadvertently collected personal data about their minor children should contact us to
help us delete such information.
6.1 User options regarding the use of their data
The user may decide not to provide us with certain data, but may not use some functions of
the Services.
To stop receiving our promotional communications, the user can voluntarily exclude
them through the unsubscribe mechanism included in the received promotional
communication, or by changing the email preferences in their account . User should note that
regardless of email preferences settings, we will send you transaction and relationship
messages regarding the Services, such as administrative confirmations, order confirmations,
important updates to the Services, and notices about our policies .
If the user has any questions about their data, about the use we make of them or about their
rights, they can contact us by sending us a message at support@vfit.app .
6.2 Access, update and deletion of the user's personal data
The user can access and update their personal data that Vfit collects and maintains as follows:
o If the user has any problem to cancel their account, they should contact us through
support@vfit.app .
o The user must take into account that, even after canceling his account, part or all of his
data may still be visible to other users, including, among others, the data (a) that the user or
other people have copied, stored or broadcast (including in class comments); (b) that the user
or other persons have shared or broadcast (including in the user's shared content); or (c) that
have been published on a third-party platform. Even after terminating the user's account, we
will retain your data for as long as we have a legitimate purpose to do so (and in accordance
with applicable law), for example, to help with legal obligations, resolve conflicts, or enforce
our agreements.
To request to access, correct or delete the user's personal data, you must send an
email to support@vfit.app . To protect the user, we may ask them to send the request
through the email address associated with the user's account, and we may need to verify their
identity before completing the request. The user must take into account that we will retain
some data if it is legally justified, for example, for the mandatory record keeping and to carry
out transactions.
For your protection, you may need to submit the request through the email address associated
with your account and we may need to verify your identity and / or that of your representative
before satisfying your request.
Also, if the user wants more details about the personal information we collect and how we
collect it, you can refer to the previous sections entitled "What data do we collect" and "How
do we collect data about the user".
For more information on the business and commercial purposes for which your personal
information is collected and on the categories of service providers that have access to your
personal information, you may refer to the sections above titled "What We Use User Data For"
and "With whom we share user data".
And most importantly: Vfit does not sell your personal information or that of any of our users .
7. Updates and contact information
When we make a substantial change to this policy, we will inform users by email, by a notice
on the product, or by another mechanism required by law. The changes will take effect on the
day they are published. The user can contact us by email or by postal mail, if they have any
questions, concerns or conflicts.
7.1 Modifications to this Privacy Policy
From time to time, we may update this Privacy Policy. If we make any substantial changes to it,
we will inform the user by email, through a notice published on the Services or as required by
applicable law. We will also include a summary of the main changes. Unless otherwise noted,
modifications will take effect on the day they are posted.
To the extent permitted by applicable law, if the user continues to use the Services after the
effective date of any changes, access and / or use by the user will be deemed an acceptance of
(and an acceptance of comply with and link to) the revised Privacy Policy. The revised Privacy
Policy supersedes all previous Privacy Policies.
7.2 Interpretation
Capitalized terms not defined in this policy are defined as specified in the Vfit Terms of Use.
The user accepts that the English version prevails.
7.3 Questions
If the user has any questions, concerns or conflicts regarding our Privacy Policy, they can
contact our privacy team (including our responsible for the protection of specific personal
information) by sending a message to the address support@vfit.app .
By using mobile applications, the user can also receive personalized announcements in the
applications. Apple iOS, Android OS, and Microsoft Windows provide their own instructions on
how to control personalized advertising in applications.
Updates and contact information
From time to time, we may update this Cookie Policy. If we do, we will inform the user by
posting the policy on our site with a new effective date. If we make any material changes, we
will take reasonable steps to inform the user in advance of the planned change.
If you have questions about our use of cookies, please email us at support@vfit.app .